Currently looking for a parttime or a fulltime position that enables you to have lots of customer contact? Is your French (near) native, your English level also good and are you looking for a job with flexibility in hours? Then this is a perfect position as a French customer service employee in Venlo.
As a Customer Service employee in Venlo, you work for a very large webshop with all kinds of home and garden equipment and you are the one that handles all French incoming queries. This can be in different ways, either by phone or by email. In this way all customers can be supported via different platforms with their questions about products and orders.
This means that it is a responsible job: you not only make sure that all customers have a good experience and are satisfied in the end, but you also collect the customer experiences, analyze them and pass them on. You are also responsible for responding to all incoming online reviews, whether they are positive or negative. Since these reviews get posted on lots of different platforms, you will also gain experience in handling those platforms and in customer contact via Social Media.
You will be doing this for the minimum amount of 32-40 hours per week and your shifts will be planned flexible between 09.00 and 19.00.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! Questions? Please don't hesitate to contact me on firstname.lastname@example.org or +31 6 57 10 05 68 / +31 23 205 25 22
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