Part-time customer service employee in Enschede

What are you going to do

As a part-time customer service employee you will be asked all sorts of technical questions. Customers from a variety of companies will call, e-mail or chat with you about all sorts of topics. For example: ‘I bought an AOC gaming monitor, attached it to my computer but it won’t turn on. Is the monitor broken?’ or ‘For a while now my Pentax Camera only makes overexposed pictures. How do I change the settings on my camera?’ Your job is to answer these questions and find the best solutions.

Languages

You’ll be working at an international customer service center where the working language is English, and you’ll be dealing with many international customers. As a part-time customer service employee it’s therefore important that you speak at least two languages fluently. One of them must be English, and the second should be one of the following languages: Arabic, Czech, Dutch, French, German, Greek, Romanian, Russian, Polish, Portuguese, Spanish or Slovak.

Training

Before you start as a part-time customer service employee, you’ll follow a ten-day training programme. During this training, you’ll learn all the ins and outs of the customer service branche. The training starts once a month, and takes place from Monday till Friday from 10am until 5pm.

Working hours

After you finish your training, it’s time to start working. You’ll work a minimum of 16 hours per week. The customer service center is open 24/7, but you’ll mostly work between 8am and 9pm. It’s important that you work at least two nights a week and that you’re available on weekends every two weeks. Rather work full time? That’s possible too, check out our full time vacancy in Enschede: 

Full time customer service employee in Enschede

What we offer

• A job as a part-time customer service employee at an international customer service center in Enschede;
• A minimum gross salary of €9.44 per hour (age 21+), depending on your experience;
• Travel allowance: if you live more than ten kilometers from your work location;
• A paid ten-day training program to help you get started;
• Flexible working hours.

Apply

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Extra information

If you have any questions, feel free to contact me via Whatsapp on 06-12881189 or 06-83807027!

Education Level

MBO, HBO

Location

Enschede

Working hours per week

16 - 36

Type of Contract

Fulltime (startersfunctie), Parttime (overdag)

Salary indication

€9,44 per uur

Responsible for

Taking care of the service and light technical questions

Published at

04-11-2019