Saxo Bank Amsterdam: French-Dutch Customer Support Agent

What are you going to do:

Are you fluent in French and Dutch and ready to take your first step into the finance world? Saxo Bank, one of Europe’s leading investment banks, is looking for enthusiastic customer support agents to assist clients from French- and Dutch-speaking markets.

In this client facing role, you will be the main point of contact for investors from France and the Netherlands. Whether through phone, email, or chat, you will provide clear, professional, and timely support - always ensuring compliance with internal policies and financial regulations. Your ability to communicate effectively and calmly under pressure will help clients navigate their investment questions and account needs with confidence.

This is more than a typical customer support position: It’s your gateway into investment banking. You will receive comprehensive training on Saxo Bank’s products and platforms, working closely with experienced advisors and specialists. Over time, you’ll develop valuable insights into financial markets and gain skills to grow your career in a dynamic industry.

We’re looking for candidates who speak fluent French and have good Dutch communication skills. You don’t need prior finance experience. What counts most is your curiosity about financial markets, eagerness to learn, and problem-solving mindset.

Joining Saxo Bank and their French- and Dutch-speaking clients means working within an innovative, international environment that values integrity, curiosity, and ambition. You will benefit from ongoing professional development and have clear career opportunities in areas like investment advising, compliance, operations, and account management.

You’ll receive a full-time role based in Amsterdam, collaborating with a supportive and diverse team. Along with training and development focused on financial products and regulations, you’ll have a transparent path to grow and succeed in the financial services sector, starting in a cutomer support position.

If you’re ready to get your finance career started and speak both French and Dutch, apply now to become part of Saxo Bank’s team in Amsterdam.

What we offer:

• A role as a Customer Service Representative for Saxo Bank in Amsterdam;
• A salary of €2700,- to €2,900,- per month;
• 30 days of paid vacation;
• A pension plan without additional premiums;
• Lunch at the office for a small contribution;
• Working in a great team;
• Various online training sessions to support your personal development.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

#multilingual

Status

Open

Education Level

Middelbare school

Location

Amsterdam

Working hours per week

32 - 40

Type of Contract

Fulltime (startersfunctie), Fulltime (ervaren)

Salary indication

Tussen €2.500 en €2.900 Per maand

Responsible for

Advise clients on investment, assist with memberships and products of the bank.

Published at

30-05-2025