Start your career as a full-time Danish Technical Support agent in Heerlen!

What are you going to do:

In this capacity, you will be responsible for helping clients with technical issues, delivering excellent after-sales care, and ensuring client satisfaction via effective communication and issue-solving. Being a Danish speaker, you will have the chance to work in a multilingual call center, catering to clients throughout Europe, and managing everything from warranty claims to pre-sales and after-sales assistance.

As part of your regular duties, you will handle email correspondence with clients, maintain customer data, handle payments and refunds, organize order fulfillment with other departments, and evaluate customer satisfaction metrics to enhance service quality. With your enthusiasm for technology and customer service, you will be an asset to the team and contribute positively to the company's success.

Join us and take your technical skills to the next level!

What we offer:

• A monthly gross salary of € 2000 to € 2200;
• Extensive training on technical matters and products;
• A welcoming and informal work atmosphere;
• A canteen equipped with modern amenities, including a gaming console.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

#multilingual

Status

Open

Education Level

MBO, HBO

Location

Heerlen

Working hours per week

38 - 40

Type of Contract

Fulltime (startersfunctie), Fulltime (ervaren)

Salary indication

Tussen €2.000 en €2.200 Per maand

Responsible for

Customer care, technical support and sales

Published at

27-04-2023