Dutch speaking customer support representative in Assen

Assen | Callcenter / Customer Service | Klantenservice medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | HBO | Universiteit

Summary Are you customer-friendly and fluent in Dutch? Can you communicate in a clear, customer-oriented manner and are you looking for a new challenge? Then you are in luck! We are currently looking for a Dutch speaking customer support representative for Catawiki. Is this the perfect job for you? Then keep reading!


Job description

As a customer support representative, you are the first point of contact for sellers and buyers. You make sure that their complaints and questions are being addressed and resolved in a correct and timely manner, via phone or email. You try your utmost to find fitting solutions to all problems. And you mediate between buyers and sellers in case of disputes.

Your extensive communications with our users alert you to possibilities for improvements in our services, financial processes and the Catawiki platform. You contribute to projects aimed at improving the customer support experience. Lastly, your skill with language enables you to help your colleagues communicate with buyers and sellers in languages they do not speak.

Wat wij bieden:


  • You get the chance to become part of Europe's fastest growing tech company!
  • You will have an exciting job in a young, dynamic & international organisation.
  • You get 25 days paid holiday leave and holiday allowance.
  • You can take part in the Catawiki pension plan (no contribution from employees, so Catawiki is paying for the whole pension plan).
  • You benefit from excellent opportunities for career development.
  • You can join us for sponsored events and afternoon drinks.
  • You get to work in a fun team in a fast-growing online company facing complex challenges.
  • You get lots of room to work on great ideas, and to learn and grow.

Wat wij vragen:

  • preferably HBO level
  • You have professional experience in a similar position.
  • You have at least a bachelor’s degree.
  • You are a native Dutch speaker.
  • You have a good command of the English language.
  • You are available for a minimum of 32 hours a week.
  • You are available 2 evenings per week and 2 Saturdays per month.
  • You are keen on working in a fast-growing, informal organisation.
  • You’re accurate, customer-oriented, pro-active, responsible, stress-resistant and a team player.

Do you wish to apply for this job?

Are you the perfect candidate for this job and do you meet the requirements? Then click on the ‘Apply now!’ button and we will get in the touch with you as soon as possible!


Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!
HBO, Universiteit
Fulltime (startersfunctie), Fulltime (ervaren)