German is your native language? And do you have a basic understanding of technical issues? Become a customer service employee from home.
As a German customer service employee you will be asked all sorts of technical questions. There are different departments and different products you could work for. Some of these products are: smart lightning, cameras, motorcycles, televisions etc. Customers will call, e-mail or chat with you about all sorts of topics. For example: ‘I want to control the smart lightning via my smartphone. But it doesn't work. Could you help me?’ Your job is to help the customer!
At this job you will be working from home. The callcenter you work for is an international customer service center. The working language is English. For this job you will be dealing with many German and English customers. As a part-time or full time customer service employee it’s therefore important that you speak those two languages.
Before you start as a part-time or full time customer service employee, you will follow a ten-day training programme. During this training, you’ll learn all the ins and outs of the customer service branche. The training starts once a month, and takes place from Monday till Friday from 10am until 5pm.
After you finish your training, it is time to start working. You need to work at least 24 hours per week. The customer service center is open from monday till friday between 8am and 8pm. It’s important that you are available for at least 24 hours. Rather work full time? That’s possible too!
Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!
If you have any questions, feel free to contact me via Whatsapp on 06-51479071.
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