Customer service employee from home

German, French or Italian is your native language? And do you have basic technical knowledge? Become a customer service employee from home.

What are you going to do:

As a customer service employee you will be asked all sorts of technical questions. There are different departments and different products you could work for. Some of these products are: smart lightning, cameras, motorcycles, televisions etc. Customers will call, e-mail or chat with you about all sorts of topics. For example: ‘I want to control the smart lightning via my smartphone. But it doesn't work. Could you help me?’ Your job is to help the customer!

Languages
We are looking for people who speak fluently English. Thereby it is mandatory that you speak fluently one (or more) of these languages: German, Italian or French.

Company

At this job you will be working from home. The callcenter you work for is an international customer service center. The working language is English. For this job you will be dealing with customers of your native language and English customers. As a part-time or full time customer service employee it’s therefore important that you speak those two languages. 

Training
Before you start as a part-time or full time customer service employee, you will follow a ten-day training programme. During this training, you’ll learn all the ins and outs of the customer service branche. The two weeks of training start at 2nd of August. 

Working hours
After you finish your training, it is time to start working. You need to work at least 24 hours per week. The customer service center is open from monday till friday between 08:00 till 18:00. It’s important that you are available for at least 24 hours. Rather work full time? That’s possible too!

What we offer:

  • Working from home entirely;
  • Gross hourly wage between €10,16;
  • A part-time or full time job as customer service employee in an international environment;
  • A paid ten-day training program to help you get started.

What we ask:

  • Minimaal mbo4 werk- en denkniveau;
  • You want to work between 20 and 40 hours per week;
  • You speak and write fluently German, Italian or French and English.

Apply

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra information

Status
Open
Education Level
Middelbare school, MBO, HBO, Universiteit
Location
Landelijk (dus ook bij jou in de buurt)
Working hours per week
20 - 40
Type of Contract
Parttime (overdag)
Salary indication
€10,16 per uur
Responsible for
Answering questions from customers via phone or mail.
Published at
02-07-2021

Landelijk | Callcenter vacatures | Parttime (overdag) | Middelbare school | MBO | HBO | Universiteit

Apply directly
Roxanne Kastelein

Recruiter

Roxanne Kastelein, bereikbaar op tel. +31 6 1215 2720

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