Become the next German customer service agent at Rituals in Amsterdam en Enschede

What are you going to do:

As a German customer service agent at Rituals you will be responsible for all incoming questions and calls especially via email and telephone, but sometimes also on Social Media. With enthusiasm, you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well. 

Whoever the customer is, as a German customer service agent at Rituals you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping a customer is your own favorite ritual!

Before you start, you will attempt a writing test, which will take you about 60 minutes.

For this position, it is important that you are available from Monday to Sunday between 9 a.m. to 9 p.m. Every four weeks they will make a schedule where you will be scheduled on different shifts every week. You have the possibility to give your own availability, which gives you a lot of flexibility for this position. You just need to sometimes be available to work on the weekend or in the evening as well.

Also, good to know: in this position, you will be fully working from home. In that case, you will be working in Amsterdam or Enschede.

#multilingual

What we offer:

• Working as a German customer service agent at Rituals;
• A competitive salary;
• A challenging job;
• Lots of international contacts;
• The chance to build up your cv.

Apply

Apply immediately and we will call you asap!

Extra information

Status

Open

Education Level

MBO, HBO, Universiteit

Location

Amsterdam, Enschede

Working hours per week

24 - 40

Type of Contract

Fulltime (startersfunctie), Parttime (overdag)

Responsible for

Handling questions of customers with enthusiasm

Published at

13-07-2022