Would you like to work for the leading inspirational travel platform and help to build out our success? At TravelBird, we can offer you an amazing experience and heaps of opportunities to learn and develop!
Taking care of travellers, before, during and after their trips is what we do. Whether that’s building a micro feedback app-feature together with our product team to enable real-time feedback or sending a postcard to the honeymooners in Marrakech. Combining technology with human power, our Traveller Success team is redefining service standards. We aim to provide the best customer experience the same way we create the best travel experiences. That’s why we continuously invest in the newest technologies like to foster our customer experience.
As a Traveller Communication Intern, you will assist our Service Innovation Manager on a diverse range of communication projects. You will help to manage global projects that focus on communication (and experience) improvements for our travellers. With your writing and communication skills, you will create new and maintenance (FAQ) articles that help our travellers to find the answer to their questions and provide our Traveller Advisors with the best communication tools so they can offer great service. In addition, you will act as an enthusiastic internal Brand Ambassador to strengthen TravelBirds’ Brand internally. Another part of this internship consists of making analyses, interpret numerical data and come up with actionable insights. Moreover, your function as an internal consultant that is capable of understanding diverse cases and situations on a high level in a short timeframe.
* You must be a student during the internship (enrolled in a university/higher education institution)
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