Would you like to work for the leading inspirational travel platform and help build our success? At TravelBird, we can offer you an amazing experience and heaps of opportunities to learn and develop!
Taking care of travellers, before, during and after their trips is what we do. Whether that’s building a micro feedback app-feature together with our product team to enable real-time feedback or sending a postcard to the honeymooners in Marrakech. Combining technology with human power, our Traveller Success team is redefining service standards. We aim to provide the best customer experience in the same way we create the best travel experiences. That’s why we continuously invest in the newest technologies like to foster our customer experience.
As a Traveller First Intern, you will assist our Service Innovation Manager on a diverse range of projects. You will help to manage global projects that focus on experience improvements for our travellers. With your natural feeling for customer needs, you are able to find efficient (and creative) solutions. With your analytical abilities, you are able to make analyses, interpret numerical data and come up with actionable insights. Moreover, you function as an internal consultant that is capable to understand diverse cases and situations on a high level in a short timeframe. You will work on specific projects to continuously improve the traveller experience.
* You must be a student during the internship (enrolled in a university/higher education institution)
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