For Rituals Amsterdam we are looking for a native English Customer Support employee with experience in customer service and affinity with social media. It is an interesting job in a fast-growing and inspiring organization with a competitive salary. Are you a native English speaker and available for 30-36 hours per week?
At any given moment of every single day there are countless beautiful and meaningful moments we tend to overlook due to the routines of everyday life. The goal of our client is to help its consumers find moments of joy in everyday life by turning daily routines into more meaningful rituals.
As a General Consumer Support Employee you will provide conscious, personal support to English consumers of Rituals home and body products. You can expect to answer questions with regards to products, online orders, delivery status, payments and returns. You will answer these via telephone, e-mail and social media (Facebook, Twitter and Instagram). Your goal is not to sell beauty, but to make the consumer feel good. In that sense, we're looking for compassionate and earnest English native candidates, who can turn any negative message into a positive experience.
There will be a fulltime two-week (paid) in-house training starting, the starting date of which will be discussed between you and Rituals. It is not possible to go on a holiday directly after the training. During the training you will receive a salary of €9,11 bruto per hour, once the training has ended and you've started the actual job, you will receive a salary of €10,50 bruto per hour. Both the training and your actual job will take place in the centre of Amsterdam. You will be scheduled for 30-36 hours from Monday to Friday, between 09.00 and 18.00. We ask you to be flexible during the opening times of the Customer Service.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Vul in waar je vergelijkbare vacatures zoekt en vergeet je e-mailadres niet!
Wil jij op de hoogte gehouden worden van nieuwe interessante vacatures en altijd binnen 1 muisklik kunnen solliciteren? Schrijf je in als werkzoekende!DIRECT INSCHRIJVEN
We heten wel StudentenWerk, maar iedereen is even welkom. Ook als je al wat meer ervaring hebt. Meer weten? Check onze FAQ.