Fulltime German speaking customer service agent (24/7) in Amsterdam

Would you like to be a part of an international corporation? Do you like to help other people and are you not afraid of slightly technical questions? Is your German on a Business level and do you also speak English fluently? Then read on!

What are you going to do

Our client is a leader in delivering customer service support for various clients. They offer flexible and professional solutions for their customers in all customer service areas. You will be a part of a worldwide talented team of 130.000 customer service employees who represent some of world’s largest corporations. Teamwork and employee development is one of their priorities. Some of the clients they work with are Nike and Expedia.

One of their other clients is World's largest and most open Electric Vehicle charging Network, which is in search of outgoing German speaking customer service employees with Technical affinity.

As inbound customer support representative, you will be the first one who customers talk to when they're having questions or complaints about the Electric Vehicle charging Network. You are expected to be service oriented, friendly and able to find timely and accurate solutions. When customers are having problems at an electric charge point in the city, they call you. Simple hardware or software issues are no problem at all for you! Because of your basic technical knowledge, and because you're able to collect the right information during a phone conversation, you will help them solve their problems in no time!

We are in search of employees who are available asap for 40 hours a week. You will start with a 2.5 week training to learn everything about the company and procedures. After that you will be working various 8 hour shifts. As the customers can reach the customer service 24/7, we are looking for candidates that have a flexible availibity and would not only like to work in the morning or afternoon, but also during evenings or in the night!

What we offer

  • Fulltime costumer service job;
  • A nice start salary of €1900 gross per month;
  • Development training;
  • Comfortable working conditions;
  • Bonussystem;
  • Travelcosts;
  • Retirement plan.

What we ask:

  • At least finished mbo
  • You have previous experience with client contact;
  • You are interested in Technics;
  • You are passionate to find right solutions for questions and complaints;
  • Fluency in English and German speaking on a near native level;
  • You are very comfortable with communicating by phone and email.

Apply

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra information

Education Level
MBO, HBO
Location
Amsterdam
Working hours per week
32 - 40
Type of Contract
Fulltime (startersfunctie)
Responsible for
Customer Care for technical questions
Published at
15-08-2019

Amsterdam | Noord-Holland | Callcenter vacatures | Fulltime (startersfunctie) | MBO | HBO

Apply directly
Zalman Evers

Recruiter

Zalman Evers, bereikbaar op tel. 020 584 0660 of 06 821 229 24

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