As a customer service intern, you will assist in performing the whole range of customer service activities that are needed to execute the operational side of a fast-growing E-Commerce company. In addition, we value initiative and we are always looking to improve processes. You will therefore have the chance to initiate your own projects along the way. You will voice the opinion of the customer and make sure their issue gets resolved satisfactorily.
The following tasks are waiting for you:
-Responding to inquiries from customers and suppliers by emails and calls.
-Delivering professional and high-quality service and assistance before and after sales.
-Effective handling of the customer complaints with the most appropriate solutions
-Interacting with the different departments/teams in the company to ensure quick resolution of the queries.
-International and dynamic work environment in an E-commerce setting
-The opportunity to grow and develop yourself
-Regular team events and drinks
-Internship salary (700€ / month)
and much more!
-Studying Business, communications or another relevant degree at a higher institution.
-Passion for working within an E-commerce industry.
-Multitasking should be one of your assets.
-Eager to meet challenges and quickly assimilate new concepts.
-Dutch native speaker. Highly proficient in English.
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