ING Global HR is looking for an experienced, hands-on, pro-active and flexible secretary to join our management assistant pool and support a Senior HR Director. Is ING looking for you?
In your role as a secretary you will be part of a pool and support one of the Sr. Managers. Your main responsibilities will be:
Diary, outlook management & communication
Organize, prepare and schedule meetings and manage the managers diaries. Assess priority, sensitivity and purpose of appointments. Monitor the keeping and issues reminders for appointments, follow up actions points.
Record, organize and manage incoming and outgoing calls and written and electronic communications, using new media where appropriate. Assess priority, sensitivity and purpose. Respond to queries, arrange for the managers to respond to queries or forward queries to the appropriate person in the organization. Compose written messages based on specified guidelines. Check text in terms of content, accuracy and consistency. Act as the point of contact and maintain internal and external contacts.
Coordination and replacement
Provide organizational, logistical, general and technical support in relation to business travel, meetings, media, conferences, seminars, receptions and anniversaries. Cooperate with your colleagues within Global HR (Management Assistant Pool) and cover for colleagues during their absence. Contribute to the collaboration within the team and continuously improve the performance of the team.
Provision and management information
Collect, record, and archive all relevant documents in (electronic) files. Distribute information in an appropriate and timely fashion. Inform those involved on the progress of current issues, specific details and outcomes.
Administration:
Operate a range of administrative systems, for example sickness and absence records. Take care of the administrative handling of new staff/transfers/leavers, claiming expenses, Ibuy and E-profit in accordance with existing compliance rules.
Team spirit
You help others to be successful - You take it on and make it happen - You are always a step ahead.
For more information about the ING Values (Orange
Code): http://www.ing.jobs/
Working Environment
You will be part of a management assistant pool within Global HR and you will ensure that your colleagues and your manager(s) can perform at their best. You will report to the Head of the Management Assistant Pool. The Head of the Management Assistant Pool reports to the Head of the COO Office within Global HR.
* Secretarial skills;
* Fluently in English and Dutch (verbal and written);
* Affinity with IT related systems and issues.
Competencies/levels
* Management identification and discipline
* Customer focus and customer interest paramount
* Planning and organizing
* Organization sensitivity
* Initiative
* Resistance to stress
* Team player
* Flexibility
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