Amsterdam | Callcenter / Customer Service | Fulltime (startersfunctie) | Parttime (overdag) | Avondwerk | Weekendwerk | Fulltime (ervaren) | MBO | HBO | Universiteit
As a Customer Support Representative, you are the first point of contact for sellers and buyers, and are also responsible for their complaints and questions being addressed and resolved in a correct and timely manner, via phone or email. You can communicate in a clear, customer oriented manner; customer satisfaction is your main goal. You try your utmost to find fitting solutions to all problems. You can mediate between buyers and sellers in case of disputes. Your extensive communications with our users alert you to possibilities for improvements in our services and financial processes. Lastly, your skill with language enables you to help your colleagues communicate with buyers and sellers in languages they do not speak.
Tasks and responsibilities:
WHAT WE OFFER:
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