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Temporary fulltime Customer Service job at a meaningful retail company in Amsterdam

Are you fluent in English and either Dutch, French or German? Do you have 3-5 years of relevant work experience in a B2B customer service job? And do you have knowledge about SAP and Excel? Start now (until mid-October) at this company that connects profit with purpose!

What are you going to do

As a Customer Service Agent B2B (business to business) you're going to manage the sales order fulfillment process from the wholesale accounts in the Benelux region, from order creation to the customer receipt. You will work closely with the sales agents, finance colleagues, supply chain team and the customers.

Topics and problems you may encounter:

  • Order delivery issues, including coordination, relabeling and repackaging requirements;
  • Wholesale post-delivery customer service and product returns;
  • Shipping schedules;
  • Assist with AR/customer credit related matters to ensure all orders get shipped on time.

In short; ensuring they deliver upon expectations, within the agreed time frame, cost and quality targets. 

Start: as soon as possible until mid-October. Monday - Friday (40 hrs. per week) from 09.00 to 17.30h. No planned vacations!

What we offer

  • A good salary between €13,- and €15,- gross per hour based on experience;
  • A temporary fulltime position in a international company with a purpose;
  • Doing something meaningful for others, whilst doing your daily work;
  • An informal, dynamic and creative work environment.

What we ask:

  • Minimum hbo level or equivalent ability
  • Some experience in CSR and customer (B2B) contact (preferably in fashion);
  • SAP knowledge and excel skills;
  • English and second language (Dutch, German or French).

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Education Level
HBO
Location
Amsterdam
Working hours per week
40
Type of Contract
Tijdelijke fulltime baan
Salary indication
Tussen €13,00 en €15,00 per uur
Responsible for
you are responsible for handling Wholesale accounts for multiple countries and our retail shipments to the London and Cheshire Oaks stores.

Amsterdam | Noord-Holland | Callcenter vacatures | Tijdelijke fulltime baan | HBO

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