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Swedish customer service agent wanted at Rituals in Amsterdam

Are you searching for a part time job as a customer service agent and do you have affinity with beauty? Would you like to work for the best known beauty brand in the Netherlands and do you speak fluently Swedish? Then this might be the perfect job for you!

Wat ga je doen?

As a customer service agent you will be the first contact for the customers. You are responsible for all incoming calls and questions through Social Media, email, telephone and web forms. The questions you receive will be very different, from the scent of the Ritual of Sakura product line to mixing a personalised shampoo. All those questions, you answer in a Rituals way, with personal attention and a smile!

As a customer service agent you give the customer that relaxed Rituals feeling. You handle questions with care and after all you make sure that Ritual customers are happy and satisfied. At Rituals it is important that you are willing to work hard. It is a valuable ritual. Likewise is relaxing. So make sure to combine both.

Before you start, you will attempt a writing test at the office of Rituals which will take you approximately 45 minutes.

Wat wij bieden

  • A salary of €2200,- to €2700,- based on experience;
  • A challenging job;
  • Lots of international contacts;
  • The chance to build your résumé.
  • Working experience at one of the most well-known Dutch beauty brands;

Wat wij vragen:

  • Minimaal mbo-werk- en -denkniveau;
  • You are available for at least 24 hours a week;
  • You have passion for the brand Rituals and it’s service;
  • You speak fluently Swedish and English or Dutch.


Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

De customer care department of Rituals is open from Monday - Sunday from 09:00-21:00.

Werkuren per week
24 - 40
Fulltime (startersfunctie), Parttime (overdag)
Tussen €2.200 en €2.700 Per maand
Verantwoordelijk voor
Responsible for all incoming calls and questions

Amsterdam | Noord-Holland | Callcenter vacatures | Fulltime (startersfunctie) | Parttime (overdag) | MBO

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