Beschrijving
Your part of the deal:
• Direct contact with international clients, dealing with telephone and written enquiries.
• Establish and maintain effective relationships with clients gaining their trust and respect.
• Interfacing with Company’s Operations teams to solve problems and keep clients in the loop.
• Anticipate client’s needs and propose solutions within the indicated policies and procedures.
• Take care of appropriate follow-up (timely, accurately) of all client matters.
• Ensure proactive communication to all parties involved.
Your profile:
• You are fluent in English (C1) and German (B2).
• You are client oriented and have good communication skills.
• You feel highly comfortable working on the phone.
• You are assertive while correctly balancing client and company interests.
• You are risk aware and you pay attention to details.
• You work quickly and accurately ensuring high quality service.
• You have good analytical and problem solving skills, enabling you to react fast on client’s inquiries.
• You are punctual and flexible in terms of working hours (special working schedules between 8.00am and 8.00pm).
• Previous experience in a client facing role is an advantage.
Our part of the deal is to offer you:
• Unique opportunity to have a real impact on our core business.
• Stable employment in a global prestigious company.
• Chance to share your ideas and continuously improve our processes.
• Opportunity to build up your expertise through coaching, soft skills and financial training sessions as well as through our tuition reimbursement programme of business-related courses.
• Attractive salary and flexible benefits package including private medical care, life insurance, Multisport Card, entertainment events and many others.
CV and Cover letter in English!
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school, MBO, HBO, Universiteit
- Plaats
- Landelijk (dus ook bij jou in de buurt)
- Dienstverbanden
- Fulltime (startersfunctie), Fulltime (ervaren), Tijdelijke fulltime baan
Landelijk | Administratieve vacatures | Callcenter vacatures | Fulltime (startersfunctie) | Fulltime (ervaren) | Tijdelijke fulltime baan | Middelbare school | MBO | HBO | Universiteit
